How much does Plaud cost?

As of October 13, 2026, Plaud's EU store lists the NotePin and Note at €169.90 and the Note Pro at €189.00. The Starter plan is free (300 minutes per month); Pro costs €19.99/month or €110.99/year, Unlimited €34.99/month or €224.99/year. The Team plan starts at €35 excl. VAT per user per month (launch offer).

Where is Plaud data for European users hosted?

According to Plaud's Trust Center, EU users' data is hosted on AWS in Frankfurt, encrypted with AES-256 at rest, and not used to train models without explicit opt-in.

GENIAL vs Plaud: which meeting assistant for your business?

In short

Plaud sells AI voice recorders (NotePin, Note, Note Pro, €169.90 to €189.00 on the EU store) paired with the Plaud Intelligence app. Use includes 300 free transcription minutes per month, then Pro (€19.99/month) or Unlimited (€34.99/month) plans. GENIAL includes its meeting assistant in the Pro plan, at $29 a month, excl. tax for the whole organization: the meeting then feeds an assistant with 30+ AI models and eight role-specific agents, with data hosted in Europe.

Public information checked on October 13, 2026

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At a glance

10/12in GENIAL's favor
0/12on par
2/12in Plaud's favor

Where GENIAL makes the difference

Pricing: One fixed price, no device to buy (€169.90 and up at Plaud)
Users: Unlimited users; Team plan billed per user at Plaud
Video conferencing: Zoom, Google Meet and Teams with no device; desktop app tied to a Plaud device
After the meeting: Recap email, customer record and assigned actions; summaries and mind maps at Plaud
Connectors: 194 ready-to-use connectors; Zapier and MCP at Plaud
Support: French team, Academy and AI project manager
Getting started: Free to get started; a device purchase at Plaud
Company AI: 30+ models and 8 role-specific agents; recording-centred AI at Plaud
AI roadmap: AI roadmap designed and followed; no such service published by Plaud
Governance and evaluations: Every conversation tracked and evaluated; no audit logs published by Plaud

Our reading of the sourced facts in the table: the competitor gets the edge whenever its published information is stronger.

The comparison, criterion by criterion

The comparison, criterion by criterion
Criterion		Plaud
PricingOne fixed price, no device to buy (€169.90 and up at Plaud)	GENIAL's edge Genial Pro: $29/month, excl. tax Genial Team: $149/month, excl. tax Genial Enterprise: custom quote	EU store: NotePin €169.90, Note €169.90, Note Pro €189.00. Plans: free Starter (300 min/month), Pro €19.99/month or €110.99/year, Unlimited €34.99/month or €224.99/year.[2][4][5][1]
UsersUnlimited users; Team plan billed per user at Plaud	GENIAL's edge Unlimited users: one price per organization, not per seat	Individual plans per account. Team plan billed per user: €35/user/month excl. VAT (launch offer), then €43.75, with seat and device management.[1]
Video conferencingZoom, Google Meet and Teams with no device; desktop app tied to a Plaud device	GENIAL's edge Microsoft Teams Zoom Google Meet	No direct connection to video-conferencing platforms. The Plaud Desktop app records online meetings (Zoom, Teams, Slack icons shown); it requires a Plaud device.[7][1]
CaptureDedicated device and phone calls at Plaud	Online and in-person meetings With or without a bot, your choice Available on mobile	Plaud's edge In-person recording on the device (NotePin: 64 GB, up to 20 h). Note Pro switches between meetings and phone calls. Mobile, web and Plaud Desktop apps.[2][6][7]
After the meetingRecap email, customer record and assigned actions; summaries and mind maps at Plaud	GENIAL's edge Brief before the meeting: account context, latest exchanges, questions to ask Transcript attributed to each speaker, key points, decisions and actions Meeting notes, recap email, updated customer record, assigned actions Nothing goes out without your approval	Transcription in 112 languages with speaker labels, 10,000+ summary templates, mind maps, "Ask Plaud" AI chat and export in 27+ formats.[7][1]
Connectors194 ready-to-use connectors; Zapier and MCP at Plaud	GENIAL's edge 194 ready-to-use connectors 1,500+ connectors in the catalog Works with Microsoft 365 and Google Workspace	Zapier, Google Calendar and Plaud MCP Server (beta) published; Salesforce integration listed in the Team plan.[1][7]
DataHosting in Frankfurt, ISO 27001 and SOC 2 Type II at Plaud	Data hosted in Europe GDPR, data processing agreement (DPA)	Plaud's edge AWS hosting by region, Frankfurt for the EU. ISO 27001, ISO 27701, SOC 2 Type II, HIPAA, GDPR, EN 18031 published. No training on data without explicit opt-in.[8]
SupportFrench team, Academy and AI project manager	GENIAL's edge French company, teams in Paris and Bordeaux Academy: learning paths and a prompt library Dedicated AI project manager on the Enterprise plan Accredited AI Expert for Bpifrance, France's public investment bank	Vendor: Plaud Inc. (Delaware, USA). Ticket and email support, reply announced within 24 business hours. French transcription; interface language not published on the pages checked.[9][11][7]
Getting startedFree to get started; a device purchase at Plaud	GENIAL's edge Free to get started Up and running in 5 minutes Pro plan with no commitment	Device purchase required for Plaud Desktop; each device includes the free Starter plan with 300 minutes per month. No free trial of paid plans published.[2][1]
Beyond the meetingDoes what is said in the meeting feed the rest of the work?
Company AI30+ models and 8 role-specific agents; recording-centred AI at Plaud	GENIAL's edge The meeting feeds the assistant and the role-specific agents 30+ AI models to choose from 8 ready-to-use role-specific agents Meeting capability that extends the agents	Models named: GPT-5.5, Gemini 3.1 Pro, Claude Sonnet 4.6. Use focused on recordings; no general-purpose AI assistant or agents published beyond recordings.[7][1]
AI transformationBeyond the tool: steering AI adoption and improving your company's AI over time.
AI roadmapAI roadmap designed and followed; no such service published by Plaud	GENIAL's edge Roadmap AI: design and follow-up of your AI roadmap Maturity, prioritized use cases, actions, adoption and ROI tracked in one place	No AI transformation support or adoption roadmap published.[1][7]
Governance and evaluationsEvery conversation tracked and evaluated; no audit logs published by Plaud	GENIAL's edge Governance & Evaluations: every conversation tracked in detail Every user improvement suggestion surfaced Continuous improvement of your company's AI	Team plan: team workspace, centralized billing, seat and device management, SSO, data residency and DPA. Audit logs not published.[1]

Pricing
GENIAL's edge
One fixed price, no device to buy (€169.90 and up at Plaud)
- Genial Pro: $29/month, excl. tax
- Genial Team: $149/month, excl. tax
- Genial Enterprise: custom quote
Plaud
EU store: NotePin €169.90, Note €169.90, Note Pro €189.00. Plans: free Starter (300 min/month), Pro €19.99/month or €110.99/year, Unlimited €34.99/month or €224.99/year.[2][4][5][1]
Users
GENIAL's edge
Unlimited users; Team plan billed per user at Plaud
- Unlimited users: one price per organization, not per seat
Plaud
Individual plans per account. Team plan billed per user: €35/user/month excl. VAT (launch offer), then €43.75, with seat and device management.[1]
Video conferencing
GENIAL's edge
Zoom, Google Meet and Teams with no device; desktop app tied to a Plaud device
- Microsoft Teams
- Zoom
- Google Meet
Plaud
No direct connection to video-conferencing platforms. The Plaud Desktop app records online meetings (Zoom, Teams, Slack icons shown); it requires a Plaud device.[7][1]
Capture
Plaud's edge
Dedicated device and phone calls at Plaud
- Online and in-person meetings
- With or without a bot, your choice
- Available on mobile
Plaud
In-person recording on the device (NotePin: 64 GB, up to 20 h). Note Pro switches between meetings and phone calls. Mobile, web and Plaud Desktop apps.[2][6][7]
After the meeting
GENIAL's edge
Recap email, customer record and assigned actions; summaries and mind maps at Plaud
- Brief before the meeting: account context, latest exchanges, questions to ask
- Transcript attributed to each speaker, key points, decisions and actions
- Meeting notes, recap email, updated customer record, assigned actions
- Nothing goes out without your approval
Plaud
Transcription in 112 languages with speaker labels, 10,000+ summary templates, mind maps, "Ask Plaud" AI chat and export in 27+ formats.[7][1]
Connectors
GENIAL's edge
194 ready-to-use connectors; Zapier and MCP at Plaud
- 194 ready-to-use connectors
- 1,500+ connectors in the catalog
- Works with Microsoft 365 and Google Workspace
Plaud
Zapier, Google Calendar and Plaud MCP Server (beta) published; Salesforce integration listed in the Team plan.[1][7]
Data
Plaud's edge
Hosting in Frankfurt, ISO 27001 and SOC 2 Type II at Plaud
- Data hosted in Europe
- GDPR, data processing agreement (DPA)
Plaud
AWS hosting by region, Frankfurt for the EU. ISO 27001, ISO 27701, SOC 2 Type II, HIPAA, GDPR, EN 18031 published. No training on data without explicit opt-in.[8]
Support
GENIAL's edge
French team, Academy and AI project manager
- French company, teams in Paris and Bordeaux
- Academy: learning paths and a prompt library
- Dedicated AI project manager on the Enterprise plan
- Accredited AI Expert for Bpifrance, France's public investment bank
Plaud
Vendor: Plaud Inc. (Delaware, USA). Ticket and email support, reply announced within 24 business hours. French transcription; interface language not published on the pages checked.[9][11][7]
Getting started
GENIAL's edge
Free to get started; a device purchase at Plaud
- Free to get started
- Up and running in 5 minutes
- Pro plan with no commitment
Plaud
Device purchase required for Plaud Desktop; each device includes the free Starter plan with 300 minutes per month. No free trial of paid plans published.[2][1]
Beyond the meeting
Does what is said in the meeting feed the rest of the work?
Company AI
GENIAL's edge
30+ models and 8 role-specific agents; recording-centred AI at Plaud
- The meeting feeds the assistant and the role-specific agents
- 30+ AI models to choose from
- 8 ready-to-use role-specific agents
- Meeting capability that extends the agents
Plaud
Models named: GPT-5.5, Gemini 3.1 Pro, Claude Sonnet 4.6. Use focused on recordings; no general-purpose AI assistant or agents published beyond recordings.[7][1]
AI transformation
Beyond the tool: steering AI adoption and improving your company's AI over time.
AI roadmap
GENIAL's edge
AI roadmap designed and followed; no such service published by Plaud
- Roadmap AI: design and follow-up of your AI roadmap
- Maturity, prioritized use cases, actions, adoption and ROI tracked in one place
Plaud
No AI transformation support or adoption roadmap published.[1][7]
Governance and evaluations
GENIAL's edge
Every conversation tracked and evaluated; no audit logs published by Plaud
- Governance & Evaluations: every conversation tracked in detail
- Every user improvement suggestion surfaced
- Continuous improvement of your company's AI
Plaud
Team plan: team workspace, centralized billing, seat and device management, SSO, data residency and DPA. Audit logs not published.[1]

Choose GENIAL if…

You don't want to buy a device: GENIAL captures your online and in-person meetings.
You want one price per organization ($29 a month, excl. tax) rather than a per-user subscription.
You want the meeting to feed a multi-model assistant and role-specific agents afterwards, not just meeting notes.
You want to design and follow your AI roadmap in the same place.

Choose Plaud if…

You want a physical device to record in-person conversations or phone calls without a computer.
You need 300 free transcription minutes per month and transcription in 112 languages.
You require published ISO 27001, SOC 2 Type II and HIPAA certifications with EU hosting in Frankfurt.

Frequently asked questions

Plaud sells AI voice recorders (NotePin, Note, Note Pro, €169.90 to €189.00 on the EU store) paired with the Plaud Intelligence app. GENIAL includes a meeting assistant for Zoom, Google Meet and Microsoft Teams, with or without a bot, online, in person and on mobile, connected to a multi-model assistant and eight role-specific agents that pick up what was said, for $29 a month, excl. tax whatever the number of users.

Sources and method

Every piece of information about the competing offer comes from the vendor's public pages, checked on October 13, 2026. The bracketed numbers in the table refer to this list.

Offers change quickly: check each vendor's current terms before deciding. The brands mentioned belong to their respective owners; GENIAL is not affiliated with any of them.

Is something out of date? Let us know and we'll fix it.

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