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Genial — Generative IA Lab
Technology & softwareSee all industries →

AI that powers your sales cycle

Long sales cycles, technical support under pressure, product docs chasing every release: GENIAL gives software vendors and tech companies AI agents connected to their own tools.

Prep every sales meeting in minutes
Answer support tickets without pulling in an engineer
Keep documentation in step with releases
Qualify inbound requests around the clock

½ day

per week per sales rep at Cegid

8

role-specific agents ready to work on your processes

€4,000

Bpifrance grant toward your AI assessment

50,000+

employees already empowered by Genial, across industries

Your pain points

What AI changes in your day-to-day

Geni-Sales

Meeting prep

Rebuilding an account's history before every call means opening the CRM, the tickets, the email threads and the notes from the last demo.

Geni-Support

Tier 1 support

The same configuration questions come up again and again and tie up engineers whose time should go to the product.

Geni-IT

Product documentation

Every release puts the docs, release notes and help articles out of date. The backlog grows, and support pays the price.

Geni-Legal

RFPs and security questionnaires

Every enterprise prospect sends its own security and GDPR questionnaire, and the same answers get rewritten every time.

Geni-Marketing

Marketing content

Product pages, customer stories, multilingual campaigns: the pace of launches outstrips the team's capacity to produce.

Geni-HR

Tech hiring

Candidates are scarce, processes are long, and screening applications delays interviews that should have happened yesterday.

Already transforming their business

Software vendors and tech companies, from mid-market companies to international groups.

Cegid logo, GENIAL customerGeni-Sales

Half a day per week per sales rep

thanks to AI across the entire sales cycle

B2B SaaS vendor

Geni-Support

Tier 1 support unclogged

answers sourced from the documentation, by version

E-commerce platform

Geni-Legal

Security questionnaires done in hours

approved wording reused, open decisions isolated

Digital services group

Geni-Marketing

Content produced at the pace of launches

product pages and multilingual campaigns

In the field

Three situations, three answers

Sales · before the demo

Prep my meeting with this account: where do things stand and what should I push?

CRM · tickets · email history

Account status, modules already purchased, two open tickets to know about before the meeting, topics covered last time and the recommended next step.

Support · configuration request

A customer can't configure this feature on their version.

Documentation · resolved tickets

Procedure for their exact version, a known limitation flagged, and two similar tickets already resolved. Reply drafted and ready to send, without pulling in an engineer.

Presales · security questionnaire

Answer this 120-question security questionnaire for this prospect.

Internal policies · approved answers

Answers drawn from your approved wording, with the internal policy cited for each, and the twelve questions that need a decision from the CISO clearly set apart.

FundingBpifranceIn partnership with

AI assessment: a €4,000 grant to get your program started

GENIAL is an accredited AI Expert for Bpifrance, France's public investment bank. Its Diag Data & IA program funds your assessment: a map of current AI use, priority use cases and a roadmap.

Industry questions

We know how to build agents ourselves. What do you bring?

Rarely the tech. What holds software companies back is adoption: finding the use cases that matter, making them part of how sales and support teams work, and measuring real usage. That's the core of the 3U method.

Does the agent connect to our CRM and ticketing tool?

Yes, those are the most common connections in the industry, along with product documentation and messaging. Access rights stay aligned with those of your source tools.

Are we locked into one model provider?

No. The platform is model-agnostic: you switch models without rebuilding your agents, and you can use several depending on the use case.

How do you prevent Shadow AI among our developers?

By providing a single, logged entry point backed by your internal sources. The goal isn't to ban consumer tools but to make the internal tool more useful than they are.

Can we start with a single team?

Yes, and we recommend it: one pilot sales or support team for a quarter, with usage metrics tracked weekly, then an extension to other departments.

Get your teams to adopt AI, not just your product

Thirty minutes to pinpoint the two use cases with the biggest impact on your sales cycle and support.

Geni, the GENIAL AI agent, and Alicia
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