New30 days FREE with code GENIAL00

Claim it →
Genial — Generative IA Lab
Crédit Agricole logo, GENIAL customer

IA BY CA: Crédit Agricole guides its business customers through their AI transformation

Business customers ask their bank about AI. With IA BY CA, Crédit Agricole answers with a concrete program: advise, guide, and help unlock funding. Over 100 customers already benefit from it.

Industry
Banking & insurance
Roles
Company-wide adoption

Key figures

  • Over 100 Crédit Agricole customers benefit from the partnership.
  • A program the advisor can recommend, from awareness to rollout.
  • A fundable AI assessment: a €4,000 Bpifrance grant under the Osez l'IA plan, subject to eligibility.

AI has become a leadership topic. Crédit Agricole customers, from sole traders to mid-size companies, wonder where to start, with which tools, and how to fund it.

Their advisor is often the first person they ask. IA BY CA gives the advisor a concrete answer to offer.

The challenge: answering customers' AI questions

The head of a small business has neither the time nor the bearings to compare AI tools, frame first use cases and find the right funding. Crédit Agricole wanted to support customers on this topic, as it does on their other projects.

Advise and guide: the Crédit Agricole advisor's role

The advisor recommends IA BY CA to business customers. The GENIAL team presents the program to the advisor and provides the materials. The advisor does not need to become an AI expert: they point the customer to the right step.

  • The customer discovers AI at work with Genial Pro, free every month.
  • They take stock of their usage and priorities with an AI assessment.
  • They train their teams with a dedicated academy, offered by Crédit Agricole.

Guiding the AI transformation

The IA BY CA portal brings together what it takes to go from discovery to AI at work: a general assistant and a meeting assistant, AI agents specialized by function, the best AI models with no lock-in to a single vendor, and usage-based pricing, with no license or per-seat fee.

The assessment leads to a roadmap: prioritized use cases and an action plan to roll them out.

Unlocking funding

Cost is the most common barrier. IA BY CA helps the customer activate Bpifrance's Diag Data IA, funded with a €4,000 grant under the Osez l'IA plan, with GENIAL as the accredited AI expert. The program also supports funding for a part-time AI lead.

  • Diag Data IA: a €4,000 Bpifrance grant on a total cost of €10,000 excl. VAT.
  • Eligibility checked by Bpifrance: companies with 10 to 2,000 employees and revenue above €1M.
  • Genial Team and Enterprise: 20% extra credits for 12 months.

The results

Over 100 Crédit Agricole customers already benefit from the partnership, through the partner regional banks.

Agents deployed

What runs in production

Geni (General)

General assistant

Everyday writing, summaries and research, based on the company's documents.

Geni (General)

Meeting assistant

The minutes, decisions and actions of every meeting.

Geni-Sales

Business AI agents

Agents specialized by function, ready to use for the company's teams.

100+

Crédit Agricole customers benefiting

3

partner regional banks

€4,000

Bpifrance grant for the AI assessment, subject to eligibility

Key takeaways

What this story tells networks that support businesses

A bank, a federation or a business support network is often the first contact for a business leader wondering about AI. Giving it a concrete program to recommend, with funding attached, turns an unanswered question into a first step.

More customer stories

See all customer stories →
Huttopia logo, GENIAL customer
Company-wide adoptionTravel & hospitality

400 employees use AI every day

All on the company's own AI, model-agnostic (ChatGPT, Claude, Mistral…).

400 employees equipped

Full story coming soon

Carrefour logo, GENIAL customer
Customer serviceRetail & distribution

100% of store phone calls handled by AI

Qualified, then routed to the right department, with no waiting.

100% of store calls handled

Full story coming soon

Do you support businesses?

Thirty minutes to see how to offer an AI program to your customers or members.

Geni, the GENIAL AI agent, and Alicia

Frequently asked questions

Scoping takes 2 to 3 weeks and ends with a prioritized roadmap; deploying the first agents takes 4 to 6 weeks. The first measurable time savings usually show up after two to three months.

Need help?